Legal information

The site is the property of SARL MBF with a share capital of 5 000,00 € domiciled at 30 RUE PASTEUR 95880 ENGHIEN LES BAINS et représentée par Mr Miccoli and represented by gérant.

Tél. : +33(0)4 76 80 44 15
E-mail :
RCS Pontoise B 823 707 542
SIRET 82370754200010
APE 5630Z

« In accordance with the law n° 78-17 of 6 January 1978, relating to Information Technology, Files and Liberties, you have the right to access and rectify any personal data concerning you. »


Hôtel les Bruyères, Company MBF Sarl


ARTICLE I : Application of the general terms and conditions of sale

These general terms and conditions apply to the services provided by the establishment. All reservations therefore imply the client's full and unreserved acceptance of these conditions to the exclusion of any other document such as prospectuses, commercial documents, etc.

ARTICLE II : Reservation

The reservation :

Reservations, whatever their origin, will be payable in euro (€) only. Hotel Les Bruyères accepts the following credit cards: Visa, Mastercard, and has a secure reservation system (SSL Certificate) that protects and encrypts all sensitive data transmitted at the time of booking to prevent disclosure to a third party.
The reservation request can be made via the website or by telephone.
For the purposes of check-in and reservation the hotel les Bruyères will request credit card details, a telephone number and an email address in order to send a summary of the order.
A prepayment corresponding to 50% of the reservation will be required for the reservation to be validated.
A prepayment of 100% of the reservation will be required at the time of booking in the following cases:
- If the date of the reservation is made less than 14 days before the date of the beginning of the stay.
- If the validity date of the credit card is prior to the end of the stay
- "Non-cancellable - non-refundable" promotional offer.

ARTICLE III : Organisation of the reservation

Arrival time: from 17 p.m.
In case of arrival after 9 pm, the reception must be notified.
Departure time: 11 a.m.
Exceeding the departure time may result in an additional night's accommodation being charged.
In the event that the customer had not booked breakfast at the time of booking his or her stay, he or she may book it on the spot and cancel it at the latest the day before, deadline 21 p.m. Beyond this time, the hotel reserves the right to charge for breakfast even if it is not consumed.

ARTICLE IV : Cancellation

Cancellation :
Up to 14 days before the start date of the stay and whatever the reason, the full amount will be refunded.
Below 14 days before the start date of the stay and whatever the reason the entire stay is due.
A promotional stay will be due in full regardless of the date of cancellation.
For bookings made via the website of our partners, the cancellation must be made via this website. The cancellation conditions that apply are then specific to the partner and may therefore be different from those of the hotel Les Bruyères.

ARTICLE V : Prices

Rates are expressed in euros including all taxes. The prices confirmed on the booking request are firm.

ARTICLE VI : Promotional stay

Internet promotions are non-cumulative, non-changeable and non-cancellable and are valid for the price and dates indicated. Any modification or cancellation is impossible after booking. In case of cancellation, the full amount of the stay is due.

ARTICLE VII : Method of payment

The conditions of payment of the price are as follows:
At the beginning of the stay, the customer's account will be debited for the remaining amount of the reservation initially planned. The payment of the tourist tax and extras (parking, extra bed, breakfast) will be paid by the client before departure.


ARTICLE VIII : Insurance - damage - breakage - theft

The client must ensure the safekeeping of his goods and materials. The customer must inform the establishment of any damage he may have caused. He is responsible for all damage caused by his intermediary and undertakes, in the event of damage to the premises made available (room, common areas) to bear the costs of repair.


ARTICLE IX : Obligations

The client undertakes not to invite any outside person without the establishment's authorisation. The client undertakes to respect all the rules and regulations of the establishment (in particular the smoking ban). The customer will take care not to disturb the operation of the establishment or to affect the safety of the establishment and the people in it.


La Mediation de la consommation

Après avoir saisi le service réservation et à défaut de réponse satisfaisante ou en l'absence de réponse dans un délai de 60 jours, le client peut saisir gratuitement le Médiateur du Tourisme et du Voyage, dont les coordonnées et modalités de saisine sont disponibles sur son site :


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Tél : 02 31 89 24 20.